Advance your career at Fairmont as an Assistant Front Office Manager, where the focus is on leading a high-performing team and ensuring exceptional guest experiences. Enjoy a full-time, permanent position with benefits.
Reporting to the Director of Front Office, the Assistant Front Office Manager plays a critical role in the hotel’s daily operations. You will lead the Front Office team, handle guest complaints, and ensure compliance with all hotel standards and policies. Your leadership and organizational skills will be vital in creating a welcoming atmosphere for guests and facilitating smooth operations during busy periods.
Key Responsibilities:
• Oversee day-to-day Front Office operations as manager on duty
• Foster team development and service excellence
• Manage guest relations and respond to issues effectively
• Coordinate with departments for seamless guest services
• Participate in colleague recruitment and training
Requirements:
• Leadership experien...