THE JOB

In this role as Acting Fan Support Manager you will report to the Regional Head of Fan Support Northern Europe to cover for a maternity leave. This is a Manager role within the Ticketmaster Northern Europe region, supporting your local market and regional leadership team in the development and delivery of the business strategy. During your contract you will drive the Fan Support (FS) initiative in your local market, ensuring that you are measuring, reporting, and acting on feedback, identify opportunities to improve our service both internally and externally specifically through KPIs. You will demonstrate great leadership skills and the ability to combine market experience with business strategy to extract greater value to the business, driving a culture of innovation and excellence throughout the workforce with exceptional leadership skills.

WHAT WILL YOU BE DOING