Lead the FC Live Platform Operations at Electronic Arts in a hybrid role in Vancouver, B.C. This position focuses on enhancing operational effectiveness and service readiness for exciting gaming experiences.
As the Development Director, you will steer the FC Live Platform Operations team, ensuring that operational priorities and processes align with business goals. In this key leadership role, you will manage a team while collaborating closely with stakeholders and other departments to enhance overall service performance and delivery outcomes.
Key Responsibilities:
• Own operational outcomes for the FC Live service
• Partner with the Area Producer on priorities and initiatives
• Serve as operational contact for team visibility and progress
• Lead cross-functional programs to drive collaboration
• Establish and improve operational models and team capabilities
Requirements:
• 8+ years in program or operational leadership
• Proven experience in process improv...