Essential Job Duties and Responsibilities- Coordinate activities and information with Sales as a participant in the Customer Team process.
- Lead critical escalation and be able to manage customer expectation and drive factory teams to deliver timely support.
- Define and drive customer requirements for existing or evaluation products based on technical intimacy with the customer.
- Adopt creative approach when facing challenge, bring enthusiasm to exploring the unknown in new technology.
- Conducts technical reviews to understand and interpret customer RFI/Q expectations, participates with commercial team to execute responses to customer.
- Self‐directed, requiring mínimal direct supervision.
- Participates in customers' various equipment improvements teams, ramp teams, equipment down escalation meetings, safety meetings, management reviews, and other focused meetings.
- Exercises judgment within generally defined practices and policies in selecting meth...