Become a key asset to AMA as our Field Manager for Driver Education. This role focuses on performance management, instructor recruitment, and ensuring top-notch service for our students and their families.
In your role, you will manage relationships with both contracted instructors and students, ensuring that expectations are met and any issues are promptly addressed. Your ability to analyze performance data and implement innovative solutions will be instrumental in achieving our organizational goals and driving the success of our driver education program.
Key Responsibilities:
• Recruit and select driving instructors for the program
• Manage and improve performance metrics for instructors
• Address and resolve student and parent complaints
• Collaborate with the educational leadership team on strategy
• Share insights and preventative information to reduce concerns
Requirements:
• Minimum of 3 years experience in a relevant role
• Experience in driver edu...