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Field Representative II, Field Services Support
Ricoh Americas Corporation
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Baltimore, United States
Location
Baltimore
Posted
July 01, 2026
Commute
Local Area
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Job Description
**Field Representative II, Field Services Support** **POSITION PROFILE**
Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment.
**Job Duties and Responsibilities**
+ Achieves expected productivity levels associated with assigned workload and level of experience.
+ Manages territory, inventory, and customer relationships.
+ Demonstrates excellent technical and customer relation skills.
+ Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
**Demonstrates Technical Expertise**
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal, and retrofits on assigned equipment.
+ Performs Basic Conne...
Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment.
**Job Duties and Responsibilities**
+ Achieves expected productivity levels associated with assigned workload and level of experience.
+ Manages territory, inventory, and customer relationships.
+ Demonstrates excellent technical and customer relation skills.
+ Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
**Demonstrates Technical Expertise**
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal, and retrofits on assigned equipment.
+ Performs Basic Conne...