As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer’s production studios and distribution facilities.

You will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the latest advancements in broadcast networks and video processing equipment.

Responsibilities:

+ Engage in implementation, documentation and deployment on the build out of both small and large scale IP Networks supporting broadcast infrastructures

+ Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance

+ Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation...