Responsibilities:

• Positively influences customer satisfaction through the installation, support, and conducting training on site.


• Uses enhanced troubleshooting skills to resolve customer issues.


• Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.


• Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.


• Provide timely, detailed, and accurate reports on service work performed and expenses.


• Extensive travel in Michigan and Midwest area to support customers.

What we are looking for

• Associates' degree in engineering (electrical, mechanical, mechatronics)


• Must be able to read engineering drawings (electrical and mechanical)


• Knowledge of PC softwa...