Support customers as a Field Service Equipment Technician. Manage equipment installation, diagnostics, maintenance, and troubleshooting, striving for exceptional performance and customer satisfaction.
You'll play a crucial role in maintaining equipment functionality, delivering direct support on-site, and remotely. This role emphasizes preventative and corrective maintenance, technical guidance, and continuous improvement practices. Strong problem-solving skills and technical knowledge are key to ensuring customer success.
Key Responsibilities:
• Conduct diagnostics and resolve operational issues
• Handle maintenance and repairs on product lines
• Prepare detailed reports on technical activities
• Provide post start-up equipment support to customers
• Collaborate with teams to enhance equipment performance
Requirements:
• Relevant experience in equipment or technical support
• Preferred post-secondary education in applicable fields
• Driver's license an...