Overview

Field Service Technician - Prince Edward Island

Xerox Charlottetown, Prince Edward Island, Canada

Responsibilities

• Provide outstanding service to clients. Ensure devices are working correctly and customers receive top-notch service at all times.
• Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
• Achieve key productivity goals, including 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, and response time commitments between 2-4 hours, with minimal parts costs.

Qualifications

• Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits and the ability to read and comprehend electrical schematics to properly troubleshoot systems....