Step into a dynamic role as a Field Technical Service Representative at Besser Company, focusing on equipment installation, maintenance, and customer training in the concrete products sector. Your expertise will help drive client satisfaction globally.
In this position, under the supervision of the Technical Service Manager, you will deliver technical assistance and train customers on new equipment. Responsibilities include troubleshooting issues, preparing service reports, and promoting service parts. Your knowledge of lean principles will be vital in enhancing efficiencies and reducing costs across service operations.
Key Responsibilities:
• Provide technical assistance during equipment installation
• Complete service reports and track product issues
• Promote and propose necessary service parts to clients
• Train customers on operational procedures
• Contribute to communication efforts like bulletins
Requirements:
• Associate degree in a relevant technical...