Shape your future with TelMAX Inc. as a Field Technician, providing cutting-edge fibre Internet, TV, and Phone service installation. This role combines hands-on technical skills with customer-focused service in a hybrid environment.
Reporting directly to the Field Operations Manager, you will play an integral role in supporting TelMAX's growing customer base. Your key responsibilities include troubleshooting and repairing fibre-optic installations, assisting customers with their devices, and documenting service events efficiently. Continuous learning will keep you updated on new technologies and service standards.
Key Responsibilities:
• Ensure customer satisfaction with professional visits
• Install, maintain, and troubleshoot fibre services
• Resolve issues related to FTTH systems
• Assist customers with streaming and smart devices
• Maintain accurate records of troubleshooting and service events
Requirements:
• 2-5 years of field service experience require...