Become a Field Technician at Nors Construction Equipment in Surrey and contribute to superior customer service and solution delivery. Your mechanical skills will shine here.
We are looking for a motivated Field Technician for our service team in Surrey. This role involves managing field services, diagnosing equipment issues, and enhancing customer satisfaction through prompt service. You’ll work directly with vendors and maintain safety in your operations.
Key Responsibilities:
• Develop a customer service-oriented approach in the field
• Handle diagnostics and repairs during field service calls
• Communicate effectively with Volvo for technical assistance
• Order parts and ensure reporting accuracy
• Maintain tools and service vehicle appropriately
Requirements:
• Relevant post-secondary education or experience
• Licensed Heavy Equipment Certification (421A) preferred
• Strong communication and customer service skills
• Skilled in using computer and...