Supervise member services operations in a dynamic financial environment. Manage daily activities, guide a team, and contribute to member achievement of financial prosperity.
This Supervisor position is essential for ensuring high-quality operations within the Member Service Department. Responsibilities include directing the team, enhancing member relationships, and implementing strategies for financial health. You’ll also handle recruiting and training to ensure a skilled and motivated team.
Key Responsibilities:
• Manage operations of the member service area
• Supervise service and sales staff effectively
• Foster quality member relationship development
• Recruit and train new department members
• Promote initiatives for members' financial health
Requirements:
• 5 years of member service experience within finance
• 2 years in a senior supervisory capacity
• At least 1 year in a first-line supervisory role
• Relevant post-secondary education completi...