Elevate guest services as the Studio Manager at Sweat and Tonic. Manage both front-of-house and back-of-house operations while ensuring top-tier member experiences.
This role, reporting to the Director of Operations, emphasizes hiring and retaining fantastic team members. You will be deeply involved in scheduling, supply procurement, and maintaining operational metrics. Your leadership will be vital in aligning the studio's services with guest expectations and company standards while collaborating with various departments.
Key Responsibilities:
• Hire, train, and lead FOH and BOH teams
• Ensure compliance with operational processes
• Oversee inventory and supplies procurement
• Evaluate and report on operational KPIs
• Manage team schedules according to business needs
Requirements:
• Minimum of 3 years in sales or related positions
• Degree in business or similar field preferred
• Guest service driven with strong problem-solving skills
• Outstanding ...