Impact student success as the Course Materials Campus Lead at Follett Higher Education. Manage departmental operations and team support while ensuring accurate and timely course materials for customers.
This crucial position is focused on coordinating the in-store course materials department, requiring strong knowledge of Follett systems and the educational landscape. You will assist in the professional development of team members while collaborating closely with faculty and students regarding adoption and inventory challenges. Your role includes direct involvement in problem-solving and ensuring excellent customer service.
Key Responsibilities:
• Administer course materials department operations effectively
• Mentor team members, assigning tasks and evaluating performance
• Enhance customer service through hands-on guidance
• Collaborate on developing staffing strategies to meet business demands
• Oversee inventory analysis and materials ordering processes
Requ...