Drive success as the Business Quality Review Coordinator at Foresters Financial. Engage in data analysis, administrative tasks, and customer support to enhance departmental operations.
Reporting to the Manager of Business Quality Review, this role emphasizes timely responses to inquiries, management of reports, and effective communication among stakeholders. Additionally, you will assist with onboarding and maintain process guides, ensuring clarity within the department's operations.
Key Responsibilities:
• Manage customer inquiries with professionalism and speed
• Analyze reports for identifying potential problems
• Track and report on metrics and key performance indicators
• Facilitate communication between teams and partners
• Attend meetings and manage action item follow-ups
Requirements:
• Bachelor’s degree in business or similar field
• 1 to 3 years of experience in a relevant role
• Strong analytical and technical capabilities
• Proficiency in...