Deliver exceptional service as a French-Speaking Senior Customer Support Specialist at Rippling. Your bilingual skills will help resolve complex product issues efficiently.
Rippling is looking for someone with at least 3 years of experience in customer roles, fluent in both English and French. This position focuses on directly engaging customers to optimize their experience with Rippling's integrated HR solutions. A strong problem solver with keen attention to detail and time management skills will thrive in this dynamic environment.
Key Responsibilities:
• Handle customer support for Rippling’s product suite
• Oversee issues from commencement to resolution
• Use various communication methods to assist clients
• Provide feedback for product improvements
• Adapt to shifting responsibilities as needed
Requirements:
• Bilingual in English and French (Quebec)
• Availability: Monday-Friday, 9am-5:30pm ET
• Minimum of 3 years in customer support roles
• De...