Mercier Consultancy is delighted to offer a fantastic opportunity for a French Tech Support Specialist to join a leading online gaming platform based in Athens, Greece. This role comes with fully paid relocation, providing an exciting chance to live and work in a vibrant city while delivering top-level technical support to French-speaking gamers.

As a key member of the support team, you will assist users in troubleshooting issues, answering inquiries, and ensuring a seamless gaming experience. If you are passionate about gaming, technology, and customer service, this is the perfect role for you!

Responsibilities

• Provide expert technical support in French to users of the online gaming platform
• Diagnose and resolve technical issues related to game performance, connectivity, account management, and platform features
• Document reported issues and solutions clearly and promptly
• Collaborate with development and engineering teams to escalate ...