Join Our Team as a French Technical Customer Support Specialist in Thessaloniki, Greece!

Are you ready to take your customer support skills to the next level? Do you thrive in solving technical problems and assisting users? If you're fluent in French and have a knack for technology, we want you to join our team!

Your Role:

As a Technical Customer Support Specialist, you will be the first point of contact for our users, providing them with exceptional support across various channels. Your main responsibilities will include:

User Interaction: Communicate effectively with users via email, phone, and chat to understand their needs and concerns.
Account Analysis: Evaluate users specific account setups and previous interactions to recommend tailored solutions.
Technical Troubleshooting: Address technical questions related to software, hardware, and logistics, ensuring timely and effective resolutions.
Issue Escalation: Recognize complex issues and esca...