SWOT Hospitality is excited to announce an opening for a

Front Office Agent

at KOA by Kyma New York, located in the beautiful island of Paros.

Requirements

As a Front Office Agent, your primary responsibilities will include but are not limited to:

• Welcoming guests with a warm and friendly attitude during check-in and check-out processes.
• Managing reservations, handling inquiries, and providing accurate information about hotel services and amenities.
• Processing payments and verifying guest identification according to hotel policy.
• Assisting guests with requests, offering concierge services including booking transportation and recommending local attractions.
• Collaborating with other departments to ensure consistent guest satisfaction.
• Maintaining a tidy front desk area and ensuring all front office procedures adhere to hotel policies.

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