Overview

Role is based in Toronto Canada - only

What We Are Looking For

A Dedicated Client Product Support Specialist supports post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Contributions include defining client requirements, configuring, and tuning the application to the client’s business and technical needs, training users, testing workflows, and resolving issues. The ideal candidate will have at least 3 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management systems is highly valued.

What You Will Be Responsible For

• General familiarity with Customers implementation of the system(s), to assist and provide general coordination and management of support issues reported by the Customer to Charles River.
• Providing co...