Elevate your career with GFL as a Full-Time Bilingual Customer Service Representative in Ottawa. This role requires excellent English and French communication skills to enhance customer experiences.
As a customer service representative, you'll engage with clients, handle queries through diverse channels, and assist in operational tasks. You must have 1-2 years of call center experience, demonstrating your ability to manage customer interactions efficiently. Your strong organizational skills will aid in maintaining customer databases and handling payment processing.
Key Responsibilities:
• Provide top-notch customer service through various platforms
• Track and enter customer information accurately
• Resolve customer inquiries according to established procedures
• Process subscriptions and manage account documentation
• Ensure a tidy and accessible customer service area
Requirements:
• High School Diploma or GED is essential
• Fully bilingual in English and...