Elevate client experiences as a Full-Time Client Advisor at Tiffany & Co.'s Contact Centre on Bloor Street. This role is dedicated to providing exceptional service and creating personal connections with clients.
As a Client Advisor, you embody the Tiffany brand through every interaction, ensuring a luxury experience that fosters client loyalty. You will engage with clients across phone, email, and live chat, resolving issues with care and presenting tailored product recommendations for long-term satisfaction. Your passion for the brand will shine through in every conversation.
Key Responsibilities:
• Provide luxury support across all communication channels
• Address and resolve client inquiries with empathy
• Drive commercial successes by meeting sales goals
• Create personalized connections for relationship building
• Stay compliant with internal policies and procedures
Requirements:
• Proven experience in luxury client services
• Strong verbal and writte...