Overview

Job Skills / Requirements

The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for the Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, which includes ensuring accurate data entry in WinTEAM software, facilitating security guard training/clearance requirements, processing online ticket submissions, etc.

Key Accountabilities:

• Strategically identify open shifts/ open lines and work with Paladin's Client Service Team to ensure complete schedules that adhere to our contractual obligations

• Extend existing schedules in Paladin WinTEAM scheduling software to ensure Paladin's Security Guards are fully aware of their ongoing schedule 3 months in adv...