Client enablement process for America’s region. Team based in Buenos Aires that provides support to New York headquarter and Latam branches.

Work with shared inbox to ensure all client emails are acknowledged and responded.

Ensuring accuracy on performing reconciliations.

Researching on any queries/ requests (trade fails/feed issues) sent by the Business Partners/Client/Tech.

Establishing and maintaining excellent relationships with the Business partners/Clients as well as the people in the Client support groups.

Taking active participation in process improvements and automation.

Report generation & analysis.

Work on numerous projects and new platform and product roll-outs.