A rapidly growing biologics discovery and development organization is seeking an experienced operational leader to drive its Canadian site through a critical growth phase. The site delivers biologics services to pharmaceutical and biotech clients, integrating in silico and AI-driven approaches into scientific workflows. The General Manager will own P&L, operational performance, and site scaling, while implementing software and AI-enabled tools to improve throughput, predictability, and client satisfaction. Responsibilities

Full P&L ownership: budget, forecast, pricing, margin, and exception approvals Lead quarterly business reviews and corrective actions with executive leadership Establish and enforce operating metrics for bookings, backlog, capacity, utilization, project margin, and cash collection Manage project intake, scoping, staffing, scheduling, risk, and escalations Standardize delivery practices, milestone reporting, and program governance Optimize throughput and cycl...