Summary

The General Manager leads all store operations, drives sales and profitability, and ensures an outstanding client experience at Holt Renfrew Dunsmuir Street in Vancouver. This role manages the sales team, implements merchandising and service standards, and delivers on commercial objectives. The General Manager partners with corporate functions to execute brand initiatives and maintain operational excellence.

Responsibilities

• Lead, coach and develop the store team to achieve sales and service targets.
• Manage P&L, budgeting and inventory to meet financial goals.
• Oversee visual merchandising, stock replenishment and store presentation.
• Recruit, schedule and ensure compliance with operational policies and loss prevention.

Requirements

• 4+ years retail management experience, preferably in luxury fashion.
• Proven commercial acumen with P&L ownership and goal-driven results. <...