Title

General Manager

Reports To

Director of Operations, District Manager

Job Overview

The General Manager is the driving force behind the success and culture of their assigned location(s); according to set goals and business objectives. With a balance of entrepreneurial spirit and strong operational expertise, this role is accountable for overall profitability, compliance, and team leadership. The General Manager will cultivate a guest‑first environment, shift culture through empowerment, and align daily operations with long‑term business strategy.

This role requires a leader who thrives in fast‑paced, dynamic environments and has experience working within unionized environments, ensuring collaboration, fairness, and respect are at the core of team engagement whilst aligning with business strategy. All General Managers are expected to be stewards of compliance and education, leading by example, providing education, and reinforcing ...