Be at the forefront of innovation as the Test Engineering Lead at Genesys. Focus on enhancing customer experiences through rigorous testing of cloud and AI-based solutions.

This role encompasses leading testing efforts for the Genesys Cloud™, ensuring that world-class technology delivers superior customer service. Candidates should have strong leadership abilities and expertise in modern testing frameworks. Focus on driving quality while working in an agile environment.

Key Responsibilities: • Lead the creation of automated testing suites • Manage the full testing lifecycle for complex software • Identify, document, and track defects thoroughly • Collaborate with development teams to refine requirements • Provide training and best practices to team members

Requirements: • Strong background in test automation and QA practices • Experience with AI and cloud application testing • Familiarity with agile methodologies • Excellent organizational and leadership skil...