Gerente de Serviços de Hospedagem
Responsible for ensuring the hotel’s cleaning quality standards are met in accordance with company guidelines. Ensures strict compliance with safety procedures and follows all operational policies with a focus on continuous improvement of satisfaction metrics. Guarantees excellence in all services provided by the department, delivering an exceptional experience to our guests.
**Responsibility Breakdown**:
- ** 30% - Quality and Safety**: Ensures hotel cleanliness and safety standards are upheld, promoting operational excellence and guest satisfaction.
- ** 25% - Team Management**: Communicates clearly and effectively, both verbally and in writing. Responsible for hiring, training, supporting, and guiding team members. Analyzes departmental results and oversees internal development activities.
- ** 25% - Operational Planning**: Plans, organizes, and monitors all departmental activities, conducting inspections in public areas, outlets, eve...