Mercier Consultancy is thrilled to announce a fantastic opportunity for a German Speaking Customer Support Representative in our Home Appliances Department for one of our clients! In this crucial Entry Level role, you will be the first line of support for our German-speaking customers, assisting them with inquiries, product information, and troubleshooting related to their home appliances. Your expertise in both customer service and product knowledge will help ensure a positive experience for our clients.

If you are passionate about customer service and have a knack for problem-solving, we would love to have you on our team. Join us as we strive to deliver exceptional service and support to our valued customers!

Responsibilities

• Respond to customer inquiries in German through phone, email, and chat
• Provide assistance with product-related questions, issues, and warranty services
• Accurately document all customer interactions...