Overview

Are you ready to take the next step in your career?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

We are actively recruiting international talent and providing full work permit sponsorship for non-EU citizens, making it easy for you to relocate and grow your career with us.

Responsibilities

Role overview: As a Customer Support Specialist with German and English you will be part of a great team and work to:

• Achieve great customer experience and satisfaction
• Identify and assess customers' needs
• Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

Qualifications

As a candidate, you do not need to have experience in a similar role but you should be fluent in German and English and have excellent communication skills.

We Offer