Mercier Consultancy is seeking a German Speaking IT Support Specialist to join our Athens team. In this role, you will provide essential technical support to our clients, leveraging your language skills to communicate effectively with German-speaking customers. Your expertise will ensure that clients receive timely assistance with their IT issues, contributing to their overall satisfaction and productivity.

As an IT Support Specialist, you will have the opportunity to work with a diverse range of technologies and systems, helping clients troubleshoot problems, set up new equipment, and navigate software challenges. We're looking for someone who is not only technically proficient but also possesses strong interpersonal skills to enhance our client relationships.

Responsibilities

• Provide technical support to German-speaking clients via phone, email, and chat
• Troubleshoot hardware and software issues and provide effective solutions
• Assist wit...