Position: Sales Advisor

Location: remote, Greece

Work model: remote

Employment type: Full-time

Remuneration: Base salary

DUTIES & RESPONSIBILITIES:

• Handle inbound and outbound customer interactions across phone, chat, and email channels
• Deliver a high-quality customer experience with a strong focus on satisfaction and resolution
• Build and maintain positive relationships through clear and professional communication
• Provide accurate and up-to-date information using internal tools and systems
• Achieve individual and team performance targets including call-handling KPIs
• Maintain detailed customer records, accounts, and interaction documentation
• Always follow communication procedures and data protection policies.

REQUIREMENTS:

• Native or near-native level in German, with fluency in English (minimum B2 level)
• Strong customer s...