Mercier Consultancy is currently seeking a German Speaking Support Agent specializing in Logistics & Delivery Systems to join our team in Greece. In this role, you will be responsible for providing expert support to our German-speaking clients involved in logistics and delivery operations, ensuring smooth communication and efficient resolution of issues.

Your role will involve assisting clients with delivery tracking, shipment inquiries, and resolving logistical challenges. By leveraging your language skills and logistics knowledge, you will help maintain high standards of customer satisfaction and operational excellence.

Responsibilities

• Provide support to German-speaking clients regarding logistics and delivery system inquiries
• Assist clients with tracking shipments, delivery status updates, and resolving delivery-related issues
• Coordinate with logistics partners and internal teams to ensure timely delivery and problem resolution