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German Speaking - Technical Support Analyst

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transcosmos
📍 Debrecen, Hungary
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Location Debrecen
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Posted June 03, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

We are looking for a customer-focused support professional who can diagnose and resolve technical issues, deliver timely and high-quality service, collaborate effectively across teams, and communicate clearly while adhering to data privacy and operational standards.

Your tasks would be:

  • Take full ownership of customer-reported issues, ensuring they are thoroughly managed through to resolution;
  • Research, diagnose, and troubleshoot hardware and software problems, identifying effective solutions in a timely manner;
  • Escalate unresolved issues to appropriate internal teams, following established procedures and protocols;
  • Deliver prompt, accurate, and reliable information to customers, adapting communication style to suit varying technical skill levels;
  • Provide clear guidance on products and services, adhering to defined customer service and call-handling procedures;
  • Ensure timely resolution of customer inquiries while consisten...

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    📍 Location Details

    🌆
    City
    Debrecen
    🗺️
    Country
    Hungary
    🚗
    Commute
    Local Area

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