Job Description

The Global Head of Installed Base is responsible for protecting, optimizing, and growing revenue from IFS's existing customer base. This leader will establish the strategic frameworks, governance structures, and operational disciplines that enable five regional teams to maximize the lifetime value of every IFS customer, through renewal excellence, license optimization, and the sustained growth of recurring revenue.

This is a strategy, governance, and program leadership role. Regional teams own customer relationships and execution. This leader owns the system, standards, and strategic direction that make them consistently effective.

Key Responsibilities

Strategic Frameworks & Installed Base Growth