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Global Process Management Lead

🏢
AXA Group
📍 Lisbon, Portugal
📍
Location Lisbon
📅
Posted June 02, 2026
🚗
Commute Local Area
🎯
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Job Description

POSITION MISSION & MAIN ACTIVITIES

One of AXA GO’s strategic priorities is to improve operational excellence and simplify how we operate. As a Global Process Owner (GPO) you will be responsible for overseeing our Service Level and Supplier Management Processes and contributing to our ITIL knowledge. Driving a culture of knowledge sharing and continual improvement in how we deliver for our customers globally: 

  • Monitoring the lifecycle of the process and ensuring that it is still fit for purpose and use.
  • Responsible for the process definition, implementation, scheduling / execution, and continuous improvement.
  • Collaborating closely with key stakeholders, operational and product teams. Supporting them in achieving key outcomes and developing a culture of innovation and improvement.
  • Ensuring that the standard process framework is effectively used / understood in a mindset “Adopt and not Adapt”. 
  • Owning Roadmap and defi...

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    📍 Location Details

    🌆
    City
    Lisbon
    🗺️
    Country
    Portugal
    🚗
    Commute
    Local Area

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