Join Scotiabank as the Global Trader Voice Senior Manager, leveraging your expertise in voice technologies and compliance with a focus on LATAM markets. This essential role combines on-site operations with remote collaboration from Toronto for impactful market solutions.
This leadership position requires managing a team of IT specialists and ensuring the alignment of voice recording technology with business objectives. You will also oversee standardization of workflows and technology solutions while interfacing with critical internal and external partners. Your strategic insights will guide the innovative direction of global trader voice operations.
Key Responsibilities:
• Lead the implementation of voice preservation strategies
• Manage workflows for global voice recording requests
• Collaborate with operational and business groups
• Develop executive presentations on voice agendas
• Maintain data integrity and compliance with requests
Requirements:
• 5+ yea...