Become a vital part of a global trading technology team. Provide comprehensive support for trading applications, ensuring high system performance and client satisfaction.
As a Trading Technology Support Engineer, your role will involve addressing client issues during US trading hours. You'll dive deep into root cause analysis, manage software deployments, and ensure seamless communication with brokers and other financial entities. Your contributions will enhance operational efficiency across the trading platform.
Key Responsibilities:
• Manage L1/L2 client support via various channels
• Analyze issues and root causes in trading technology
• Deploy and maintain software environments for clients
• Collaborate with 3rd parties to establish connectivity
• Conduct integrations and manage platform upgrades
Requirements:
• Proficient in Linux OS and scripting languages
• Strong SQL knowledge (Oracle or Postgres)
• Familiarity with trading workflows and FIX pro...