Elevate client engagement as a Group Benefits Client Services Senior Representative at Co-operators. Use your talent for communication and training to optimize client experience and organizational growth.
In this role, you will execute business implementations and deliver essential training workshops to strengthen client partnerships. Your responsibilities include responding to inquiries and collaborating with various stakeholders to ensure optimal administration of group benefits. Your ability to meet client expectations will be crucial to our mission.
Key Responsibilities:
• Coordinate client onboarding and new business integration
• Present benefits offerings effectively to employee groups
• Train plan administrators on best administration practices
• Lead workshops focused on product enhancements
• Resolve escalated inquiries from clients and internal departments
Requirements:
• Minimum 2 years in Group Insurance or related client services
• Preferred ...