Join TELUS as a Strategy Manager, focusing on GTM Adoption and Operations in Toronto. Drive process change, enhance workflows, and lead cross-functional teams to success.
As a Strategy Manager, you'll play a pivotal role in executing operational changes across TELUS's SMB AI initiatives. With 3+ years of experience in process redesign or go-to-market operations, you'll ensure new workflows are implemented effectively. Your ability to influence teams and produce clear documentation will be crucial in fostering collaboration and mitigating blockers.
Key Responsibilities:
• Own adoption execution for affected teams and workflows
• Coordinate alignment between innovation team and functions
• Write playbooks for incident and blocker management
• Monitor change communications and adherence metrics
• Capture insights and drive continuous improvements
Requirements:
• 3+ years in process redesign and workflow optimization
• Exceptional written communication skills<...