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Guest Relations Supervisor (UBS Tower)

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Marriott International
📍 Hong Kong, Hong Kong
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Location Hong Kong
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Posted July 02, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Summary

  • Serve as the primary point of contact for high-level inquiries and complaints, resolving issues promptly and professionally .
  • Supervise the guest services or reception staff. This includes creating work schedules, assigning daily tasks, and cross-training team members to ensure full coverage and skill development.
  • Responsible for training, mentoring, and motivating the team to maintain high service standards, as well as conducting performance reviews and providing regular feedback.

    • Job Requirements

  • Degree in Hospitality Management or related disciplines
  • Minimum 2 years of relevant experience preferrably in similar capacity in Front Office Department
  • Passionate and service oriented 
  • Excellent command of written and spoken Chinese and English

    • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We activ...

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    📍 Location Details

    🌆
    City
    Hong Kong
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

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