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Guest Service Agent

🏢
Easton’s Group of Hotels
📍 Toronto, Canada
📍
Location Toronto
📅
Posted March 23, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job overview

Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.

Duties and Responsibilities

  • Welcomes guests in a friendly, prompt, and professional manner.
  • Register guests, issue room keys, provide information on hotel services and room location; prepare for group check-in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift. Answer phones promptly and courteously.
  • Up-sell rooms where possible to maximize hotel revenue.
  • Accurately process all cash and credit card transactions per established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned banks.
  • Issue, control, and release guest safe deposit boxes.
  • Communicate any outstanding guest requests or issues to mana...

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    📍 Location Details

    🌆
    City
    Toronto
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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