**Job Identification:** 214335
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Part time

As a Front Desk Agent, you will be the face of the hotel, creating memorable first and last impressions for our guests. You will be responsible for providing exceptional customer service, managing guest arrivals and departures, promoting hotel services, supporting our Hilton Honors loyalty program, and ensuring all Front Office procedures are completed accurately and efficiently.

You will play a key role in driving guest satisfaction, maximising revenue opportunities, and ensuring Hilton's world-class standards are consistently delivered.

**Guest Service Excellence**

+ Deliver exceptional customer service and create memorable guest experiences.
+ Ensure high standards of presentation and professionalism at all times.
+ Check guests in and out efficiently while adhering to brand standards and cashiering procedures.