Purpose of the Role

The Head of Operations is responsible for leading and further developing a team working across Partner Success and FX Operations. The role ensures high-quality partner delivery, efficient operational execution, and strong adherence to internal procedures and regulatory requirements.

Key Responsibilities

• People leadership for the Operations team (Partner Success & FX Operations), including coaching, capability development, and prioritization
• Overall responsibility for day-to-day operations within FX Operations
• Ensure efficient handling of FX-related workflows, including trade processing, reconciliations, settlement, and issue resolution
• Act as a key interface between Partner Success, Operations, Compliance, Product/Engineering, and other internal stakeholders
• Drive continuous improvement and automation of processes across FX and partner delivery
• Responsible for developing, enhancing and ...