As a Client Service Associate Director you will lead and grow block of group benefit clients ensuring overall client satisfaction and profitability. In addition, you are day-to-day lead on large, complex client engagements involving strategic design and management of programs in close collaboration with leaders and senior technical counterparts. You drive client strategy and grow client relationships by leveraging your expertise alongside WTW’s experts, innovative solutions and capabilities. You are great at client retention and satisfaction and are developing your ability to identify and close new client business. 

The Role