Join McKesson as a Healthcare Program Manager and work remotely across Ontario. Focus on improving patient support initiatives and collaboration for optimal outcomes.
In this fully remote position, you will leverage your extensive program and case management experience in the healthcare industry. Your main focus is customer service excellence and facilitating communication with stakeholders, ensuring that program objectives are met efficiently. As a leader, you will also drive improvements within the team and the overall service delivery process.
Key Responsibilities:
• Identify and implement operational improvements for client satisfaction
• Act as a subject matter expert on processes and program structure
• Engage in customer meetings to align with strategic goals
• Continuously monitor KPIs and internal metrics
• Support training initiatives for corporate and program specifics
Requirements:
• Bachelor's degree in healthcare or business
• Over 5 years of...