On behalf of HealthTech Client #1 , SD Solutions is looking for a talented Patient Advocacy Audit Specialist to join the team.

Overview

The Patient Advocacy Audit Specialist is a quality assurance role responsible for reviewing and auditing the work performed by Patient Advocates. This role ensures that patient advocacy tasks are completed accurately and in alignment with program requirements and client expectations, with a primary focus on identifying revenue recovery opportunities and surfacing actionable findings to leadership. The Audit Specialist does not perform patient-facing activities but instead serves as a quality control function supporting the Patient Advocacy team.

Responsibilities

MAP Rejection Code Review & Revenue Recovery

• Review rejected tasks in MAP on a daily basis to verify that the correct rejection code was applied for each rejected task
• Identify rejection code errors whe...